1. Introduction

At E3LEVEN, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, title.
Contact Data includes email address, telephone numbers, and physical address.
Vehicle Data includes vehicle make, model, year, VIN, and condition information.
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Data includes information about how you use our website and services.

We do not collect any Special Categories of Personal Data about you (this includes details about your race, ethnicity, religious or philosophical beliefs, political opinions, trade union membership, or health data).

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide our car inspection and evaluation services.
To process and deliver your booking.
To manage our relationship with you, including notifying you about changes to our services or policies.
To administer and protect our business and website.
To make suggestions and recommendations to you about services that may be of interest to you.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

The right to request access to your personal data.
The right to request correction of your personal data.
The right to request erasure of your personal data.
The right to object to processing of your personal data.
The right to request restriction of processing your personal data.
The right to request transfer of your personal data.
The right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the details in section 9.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

8. Changes to the Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

9. Contact Us

Contact us:
E3LEVEN TECHNICAL SERVICES L.L.C
Al Barsha 1, Dubai
UAE
Email: Hi@e3leven.ae
Phone: +971 58 1100 311